FAQs

No, there is no charge for setting up a care campaign, or for giving or receiving support.

A unique link is generated for each Like Neighbors care campaign. Only people who have the link will be able to view your campaign. If you are concerned about privacy, you may want to ask your friends and family not to forward the link without your permission. Please view our Privacy Policy for more information.

Personal data (such as the email address of the gift card recipient) will only be shared with the supporter(s) who pledge and purchase requested services, as well as our partner service providers who require this information to fulfill the orders. Only account holders can comment on a campaign page and/or pledge/purchase a requested service. The content, graphics and images you voluntarily post when you create, update or comment on a campaign can be shared by you or others to social networking sites. Personal data you provide when setting up an account or campaign is not searchable or shareable, unless you choose to include it in the content or images/graphics of your care campaign. Please view our Privacy Policy for more information.

Log in to Like Neighbors and select "My Campaigns" from the dropdown menu. Select your care campaign and click the green Edit button under the photo.

Log in to Like Neighbors and select "My Campaigns" from the dropdown menu. Select your campaign and scroll to the bottom of your story. Type your update in the comment box, and click the Comment button. Or you can edit the main story. (See FAQ titled "How do I change the content or photo on my campaign page?" You can also share your update by posting your campaign to social media or sharing it via email. Just use the icons under the photo on your campaign page.)

Just check the care calendar on your campaign page. Open requests are green and pledged requests are pink. Although you have requested gift cards to cover meals on specific days, your supporters may email gift cards to you at any time... and you may use them at any time.

1) Open requests are green on your support calendar. This is how a request appears as soon as you create it. Open requests are available to be fulfilled by supporters who visit your page. You can easily edit or cancel a green open request by clicking on it. 2) Once a supporter has pledged to fulfill a request, it turns pink on your calendar. When a request is pledged (pink), it cannot be edited or cancelled.

Yes. Login to Like Neighbors, visit your My Pledges page, and click the "cancel" button by the request. The request will change back to "open" (green) on the care calendar so someone else can provide it.

You can still order it, and we're sure it will still be appreciated!

Log in to Like Neighbors and visit your My Pledges page.

Log in to Like Neighbors, visit your My Pledges page, and click the "resend instruction" by the request. If you don't see the email in your inbox, check your spam folder.

You should have received an email with instructions soon after you pledged the gift card. If you don't see the email, please check your spam folder, and add info@likeneighbors.com to your contacts so you'll get future emails delivered to your inbox. Still don't see it? Log in to Like Neighbors, visit your My Pledges page, and click "resend instruction" by the request you wish to complete.

If you don't see it in your email inbox, please check your spam or junk email folder. (If you find it in there, be sure to add Galley's email address to your contacts list so future gift card emails won't be marked as spam.) If you still can't locate it, or if you don't know how to check your spam/junk email folder, contact us: info@likeneighbors.com or 301.453.6720.

Yes! Your supporters may email gift cards at any time, and you may use them any time. (This is why we all love gift cards, right? Enjoy!)

To best protect the privacy and personal data of our users, Like Neighbors has elected to support email gift cards only. This way, we do not need to ask for, store, or give out home addresses.

We share Galley's belief that food should make you feel good. Fresh, delicious meals are important whether you're healthy, ill, healing or pregnant. Galley uses responsibly sourced and organic products whenever possible and never cuts corners—no canned products, pre-made sauces, or mixes. And because everything is made from scratch, Galley ensures that most meals are between 600-800 calories. Need more reasons? 1) Ordering a gift card from Galley on behalf on someone else is easy. It takes about two minutes, and you can even add a personal note. 2) Galley's reasonably priced meals already include tax and gratuity, so a gift card goes a long way! 3) Galley meets dietary needs and preferences with at least one vegetarian option each day. Gluten/dairy/nut-free menu items are offered, and ingredients/nutritional info are listed for each menu item online. 4) Did we mention… kids meals? Friendly for little fingers, and affordable, too.

Unlike many meal delivery services, Galley has its own culinary team that prepares every meal fresh daily. They do all the chopping, mixing, and sautéing for you. The meal will come fully prepared but chilled, so you just need to heat if in the oven (10-12 min) or microwave (2 min) whenever you're ready to eat. Galley's sustainable packaging is both oven and microwave safe to 400 degrees. Some dishes will require a small finishing step such as drizzling a sauce. These steps are on the plating instructions included with every meal. If you're not ready to eat when your meal arrives, you can keep your meal in the refrigerator for 2-3 days, or freeze it.

Galley delivers across most of the mid-Atlantic region. You can check out the delivery area by visiting http://www.likeneighbors.com/meal-delivery. And, we will soon service more cities across the country , so be sure to sign up for our mailing list and follow Like Neighbors on social media to hear the news first!

Of course! Visit www.galleyfoods.com to see the selection your loved one will have.